Privacy Policy for Janeen Home Customers

JANEEN HOME LLC ("JANEEN HOME," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, janeenhome.com, make a purchase, create an account, subscribe to marketing communications, or otherwise interact with our business.

By using our website, you consent to the collection and use of information as described in this Privacy Policy.

INFORMATION WE COLLECT

Personal Information You Provide

When you visit our website, place an order, subscribe to our mailing list, contact customer service, or participate in promotions, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Company name (for wholesale customers)
  • Payment information
  • Purchase history
  • Account login information

Payment card information is processed securely through our third-party payment providers and is not stored on our servers.

Automatically Collected Information

When you browse our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone
  • Website pages viewed
  • Referring websites
  • Shopping behavior and preferences

We collect this information through cookies, web beacons, pixels, and similar tracking technologies.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Personalize your shopping experience
  • Measure advertising effectiveness
  • Support marketing and remarketing campaigns

You may disable cookies through your browser settings; however, some features of our website may not function properly.

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders
  • Process payments
  • Provide customer support
  • Communicate regarding orders and shipping updates
  • Send promotional emails and marketing communications
  • Improve our website and products
  • Detect fraud and unauthorized transactions
  • Comply with legal obligations
  • Administer contests, promotions, and surveys

EMAIL MARKETING

If you subscribe to our mailing list or make a purchase, we may send promotional emails regarding new products, collections, special offers, and company updates.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

SHARING YOUR INFORMATION

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Marketing platforms
  • Analytics providers
  • Customer support platforms

These providers are authorized to use your information only as necessary to provide services on our behalf.

SHOPIFY

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

To learn more about how Shopify handles personal information, please review Shopify's Privacy Policy.

PAYMENTS

Payments may be processed through Shopify Payments, PayPal, credit card processors, or other approved payment providers.

When using these services, your payment information is governed by the privacy policies of those providers.

DATA SECURITY

We implement commercially reasonable security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain personal information for as long as necessary to:

  • Fulfill orders
  • Maintain business records
  • Resolve disputes
  • Enforce agreements
  • Comply with legal obligations

YOUR RIGHTS

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your information
  • Correcting inaccurate information
  • Requesting deletion of information
  • Opting out of marketing communications

To exercise any of these rights, please contact us using the information below.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

PRICING ERRORS AND WEBSITE CONTENT

We reserve the right to correct any typographical errors, inaccuracies, omissions, pricing errors, product descriptions, or other information appearing on our website at any time without prior notice.

We further reserve the right to cancel or refuse any order placed for products listed at an incorrect price due to system errors, technical issues, or human error.

CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Your continued use of the website following the posting of changes constitutes acceptance of those changes.